Small business IT
Small business IT support on the Gold Coast
Day-to-day IT for local offices — not a 200-seat managed services contract. Call Ian when email breaks, a new PC is needed, Wi-Fi is unreliable, backups need sorting, or you want a clearer security baseline.
- Microsoft 365, email, and workstation setup
- Office networks and Wi-Fi
- Backup and recovery planning
- Virus, phishing, and incident help
- New HP / Lenovo workstations with migration
- ACSC Essential Eight where a structured cyber baseline fits
Business cybersecurity
ACSC Essential Eight — when you want a structured baseline
Essential Eight is optional, not mandatory for every office. Ian uses it when a Gold Coast small business wants practical cyber controls — MFA, patching, backups, and admin hygiene — without buying a large managed-services contract. Many clients only need a one-off fix; this path is for when you want the baseline done properly.
Based on the ACSC Essential Eight mitigation strategies.
The eight strategies
Each control targets a common way attackers compromise small-business systems.
- Application controlOnly approved applications can run — blocking common paths for malware.
- Patch applicationsKeep browsers, Office, and third-party apps updated against known vulnerabilities.
- Configure Office macrosRestrict macros so only trusted, signed macros run where needed.
- User application hardeningHarden web browsers, PDF readers, and other everyday apps attackers target.
- Restrict admin privilegesLimit who can install software or change system settings.
- Patch operating systemsKeep Windows and firmware current with a reliable patching routine.
- Multi-factor authenticationMFA on email, cloud services, and remote access — especially Microsoft 365.
- Regular backupsTested backups so you can recover from ransomware or hardware failure.
Essential Eight — what's included
- Baseline assessment against all eight ACSC strategies
- Application control and user application hardening
- Patch management for Windows, Office, and key apps
- Microsoft 365 MFA, macro settings, and admin privilege review
- Backup strategy setup and restore testing
- Plain-English documentation of changes and ongoing maintenance
Need business IT help?
Call or text Ian — practical support for Gold Coast small offices, from a one-off fix to an Essential Eight review.